Privacy Policy

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications; and recommendations

How do we collect information?

It is necessary for us to store a small amount of information, usually through cookies, to deliver functionality that you would expect, such as remembering the contents of your order before you have fully completed the process.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Personal data that we process:

Purpose: Enquiring about our organisation and its work

Data: Name, email, message

Basis: Legitimate interests - it is necessary for us to read and store your message so that we can respond in the way that you would expect.

Purpose: Buying products/ services

Data: Name, email, address, payment information

Basis: Legitimate interests - this information is necessary for us to fulfil your intention of buying a product/service and your expectation of receiving a confirmation message.

Purpise: Subscribing to our newsletter

Data: Name, email

Basis: Consent - you have given your active consent. 

Purpose: Website functionality

Data: Website activity collected through cookies

Basis Legitimate interests

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.

How do we communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How to terminate your consent

If you don’t want us to process your data anymore, please contact us at emma@emmarosenbooks.co.uk